help canceling premium but keeping domain

  • Unknown's avatar

    this morning I signed up for a new domain+ free trial of premium, then realized I needed to use wordpress.org

    When I try to cancel the bundle, and keep “cheryljoan.net”
    it says “The domain cheryljoan.net costs $26.00 to register. You have already paid $0.00 for your bundle, so to keep cheryljoan.net you will need to pay an extra $26.00. “

    However I have an email receipt that says I paid the $26. When I click “cancel wordpress premium” it takes me to a shopping cart and tries to charge me for “Additional payment for Domain Registration”

    Please cancel my premium so that I will not be charged on March 5th, and keep my domain, because it is now pointing to a self-hosted wordpress.org site

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    @cheryljoan

    I’ve removed your WordPress.com Premium Plan, as requested.

    Let us know if you have any more questions :-)

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