Help canceling premium upgrade

• 

  jenhowat · Member · Oct 9, 2018 at 5:20 pm

  • Copy link
  • Add topic to favorites

  I am unable to cancel my premium upgrade of the traction theme so that I can permanently delete my rediscoveringdiscipleship website permanently. Please advise.

  The blog I need help with is: (visible only to logged in users)

• 

  neelgajjar · Member · Oct 9, 2018 at 5:30 pm

  • Copy link

  I have added “modlook” tag for the staff assistance. You will get a reply soon from the staff.

• 

  supernovia · Staff · Oct 10, 2018 at 12:23 am

  • Copy link

  Hi @jenhowat, If we remove the theme for you, you won’t be able to get it back. Please confirm you understand and we’ll go ahead and remove the theme for you, then you can delete the site.

  Do note too, though, that if you delete the site, its name will not become available again, so do not use that option to “start over”.

  Another option is to simply make site private — no one except you could access it, and only when you are logged in.

• 

  jenhowat · Member · Oct 11, 2018 at 1:40 pm

  • Copy link

  Thank you @supernovia. I do understand and would like to have the theme deleted in order to delete the site. Thanks for your assistance.

• 

  kokkieh · Staff · Oct 12, 2018 at 10:16 am

  • Copy link

  Hi there,

  I’ve removed that theme as requested, so you will now be able to delete your site.