Help cancelling my WordPress theme..moving to wordpress. org
-
Hi there,
I am planning to go self hosted soon with wordpress org, and I would like to cancel my page theme that I purchased with WordPress com. It wasn’t so long ago that I purchased it but i don’t forsee me using it long term.
Could anyone help me through the cancellation/refund process please or advise on how I go about it?
Regards,
JamesThe blog I need help with is: (visible only to logged in users)
-
Refunds are time limited. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
http://en.support.wordpress.com/upgrades/#refunds
Note: It takes from 1 – 2 weeks for the refund to be received.See here:
Dashboard > Store > My Upgrades
http://en.support.wordpress.com/my-upgrades/Dashboard > Store > Billing History
http://en.support.wordpress.com/Billing-History/Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there.
- The topic ‘Help cancelling my WordPress theme..moving to wordpress. org’ is closed to new replies.