Help! Can't access wordpress URL after switching domain name

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  poppukonvision · Member · Sep 27, 2017 at 11:55 pm

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  I originally had
  http://danielleyton.billybluedigital.net

  Then bought domain ‘poppukon.design’ and replaced ‘danielleyton.billybluedigital.net’ with it through Admin settings.

  Since this change I can no longer access any of the two url or return to my login.

  How do I get back into my account ><‘

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  jbeats1 · Member · Sep 28, 2017 at 5:22 am

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  Hi @poppukonvision!

  I’d be happy to troubleshoot this with you.

  While I look through some more support docs. for you, in the meantime, log in to your account and follow this link and see if you can select your domain in question to test so that we can see if the helper has anything to say: https://en.support.wordpress.com/domain-helper/

  Thanks!

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  jbeats1 · Member · Sep 28, 2017 at 5:43 am

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  Hi again,

  After further research, it looks like your domains and site are hosted using software from WordPress.org, which is a different version than the platform here on WordPress.com
  https://en.support.wordpress.com/com-vs-org/

  For further assistance, please post your issue over on the .org forum

  Hope it goes well! Thanks,