Help! Cant find my username to a blog I own
-
standridgefamily.wordpress.com is a blog we use but cant seem to find the login info anymore. Can you help us figure out how to access it again? We cant find any of the account verification info in our email. Hoping that someone can help us figure this out.
The blog I need help with is: (visible only to logged in users)
-
For account recovery see https://en.support.wordpress.com/account-recovery/#account-recovery-form
-
thanks. Just dont have any of the verification info it is asking for. Cant find it in my gmail at all. Might have been an old email that I no longer use and just cant remember. pretty flakey!
-
Companies, groups and organizations of any kind do not own blogs.
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
* You will have to replace “name_of_blog” with the actual blog’s name in that URL.
After the blog’s owner logs in clicking this link should display all blogs registered under the same username account, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden
If the blog’s owner does not see the blog here http://en.support.wordpress.com/my-blogs/ then they need to follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility
If the log-in information is lost they need to visit https://en.wordpress.com/wp-login.php?action=lostpassword
If you do not have the required access you need to contact the employees who registered these accounts and sites under them and have them transfer the sites to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.
Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/
If you cannot provide proof ownership to Account Recovery Staff, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access, then you have reached a dead end.
-
If you do not have the required access you need to contact the person who registered the account and site under it and have them transfer the sites to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
-
-
-
No worries. I appreciate the help. Could it be possible that access to the blog was removed from our dashboard? Just thinking here.
-
Hi there,
What I can do is e-mail the address associated with the account so that you can check all of your e-mails and see which one receives the message. All you would need to do is respond from that e-mail to verify ownership. Then, I will definitely be able to assist you in regaining access.
Let me know if that would help.
Thanks!
-
Thanks a bunch Mr Dibbles! Please do that. I am pretty surprised that it is not associated with the 1670oakes account. Can you confirm that it is not? If it has somehow disappeared, can we get that restored? My biggest issue is that we have a domain standridgefamily.org we would like to set up on WordPress and want to make sure we have both for people to point to.
- The topic ‘Help! Cant find my username to a blog I own’ is closed to new replies.
WordPress.com Forums 