Help — Can't log into Word press on different computer
-
This is frustrating. I have a blog that has been working very well that I set up at my work computer. I want to access it from my laptop. BUT when I put in my user name or my email, I’m not recognized!!! So I can’t log in. It’s not even the password. I don’t have the email or user name wrong because I’m looking right at them on one computer, but they won’t work on another computer!! Work computer is PC, laptop is MAC, but that shouldn’t matter, should it? If the work computer goes down or we switch to Mac, I would lose access to the blog and all the content already on it. Can anyone suggest another approach or how to contact WordPress? I could try changing the user name but I’m leery. Gonna keep working on it but any help is appreciated.
The blog I need help with is: (visible only to logged in users)
-
Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
(c) Exactly what you experience including what any error reports you receive state. -
THANKS! I downloaded Chrome, via browsehappy and Java, made sure cookies were enabled and I was able to log into my word press account. The laptop is brand new so the browser’s cache was likely not the problem. But I’m up and running.
Many thanks. s -
- The topic ‘Help — Can't log into Word press on different computer’ is closed to new replies.
WordPress.com Forums 