HELP: Can't post!!

• 

  susanjanus · Member · Jan 13, 2016 at 6:47 am

  • Copy link
  • Add topic to favorites

  WP is telling me that I don’t have a site; I do but can’t see/edit it in ‘My Site’. The site is still online & my password works. What happened?

• 

  kokkieh · Staff · Jan 13, 2016 at 8:59 am

  • Copy link

  Hi there,

  Your site at https://susanjanus.wordpress.com/ is still online, so you don’t need to worry that anything is lost. Your site is also still showing as connected to your account.

  Can you please try clearing your browser cache and cookies and log in again? Also try accessing the WP-Admin dashboard directly via this link:
  https://susanjanus.wordpress.com/wp-admin/

  Meanwhile we’re also working on this end to try and figure it out.

• 

  kokkieh · Staff · Jan 13, 2016 at 10:04 am

  • Copy link

  Hello again,

  I can see the site in your My Sites page now. Can you please clear your browser cache, then log in and check again.

  Let me know if you are still having problems with this.

• 

  susanjanus · Member · Jan 15, 2016 at 7:14 pm

  • Copy link

  Hi there,

  Yes, thank you this was resolved later. I think the problem stemmed from the fact that server maintenance was taking place while I was updating a post and something went wrong. Thanks very kindly for your reply!! Thanks for the link as well!

  Best regards, Susan

• 

  kokkieh · Staff · Jan 15, 2016 at 7:55 pm

  • Copy link

  Hi, Susan

  This problem did resolve itself after a few hours, yes, but for some users it didn’t.

  Thanks for confirming that it’s resolved now for your site.

• 

  susanjanus · Member · Jan 15, 2016 at 8:35 pm

  • Copy link

  No problem! Hope other users are OK now! :)