Help! Can’t sign in

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  indiag7 · Member · Aug 7, 2018 at 12:45 pm

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  Hi! I recently changed my URL and contact email. Now, I am unable to sign back in to edit my website. Please help! Thank you :)

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Aug 7, 2018 at 1:32 pm

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  Hi there, https://princetonfestivalblog.wordpress.com hasn’t been updated in six years. To confirm, is this the website you are referring to?

  If not, what is the URL of your website?

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  staff-zinnia · Staff · Aug 7, 2018 at 4:01 pm

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  Hi indiag7 –

  Please confirm which site you’re trying to work on. Happy to help!

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  indiag7 · Member · Aug 7, 2018 at 4:57 pm

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  indiagupta.com – now indiameigupta.com

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  torres126 · Member · Aug 7, 2018 at 8:27 pm

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  Hi,

  It appears that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  You may be able to find help here: https://wordpress.org/support/ or alternatively contact your hosting provider.

  Hope this gets fixed soon!

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  kokkieh · Staff · Aug 8, 2018 at 7:46 am

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  Hi there,

  It sounds like you did not follow the process outlined in the documentation for the open source WordPress software you are using, here:

  https://codex.wordpress.org/Changing_The_Site_URL

  You can try using that info to fix this yourself, else you will likely need to contact support at your hosting provider so they can help you fix this via your hosting control panel with them.