help closing account and refund for money

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  tereasamarie · Member · Jan 21, 2023 at 5:11 pm

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  I’m so sorry but I need a refund for my site – how do I do that as it says it’s ineligible – thanks

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jan 24, 2023 at 12:24 am

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  Hi there,

  I can confirm you have cancelled the recent auto-renewals on your account and issued a refund for your original purchase amount.

  You can expect to see the funds in your account in the next 7-10 business days, and can see a receipt confirming this refund here:  https://wordpress.com/me/billing/

  If you wish, You can follow the steps here to permanently close your account, which will delete all sites under that account as well as remove your personal data from our service: https://wordpress.com/me/account/close