Help correctly formatting email hosting details as given to me by my provider

  • Unknown's avatar

    My details provided by hostpapa for my email hosting to continue aren’t in the correct format when I enter them into wordpress.com

    The only info they have provided is as follows:

    Hostpapa’s shared DNS settings are ns1.hostpapa.com and ns2.hostpapa.com
    Make sure the MX records for my domain are pointing to 70.33.246.210

    Can you help? Hostpapa are pretty useless! I have asked them the same questions several times and this is all they give me!

    NB – my EMAIL IS DOWN! I won’t be able to access a response to my registered email address so please email (email visible only to moderators and staff)

    Many Thanks,
    Nathalie

  • Unknown's avatar

    I’ve adjusted your DNS records and your e-mail should work again shortly.

    Please let us know if you need any further assistance!

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