Help Deactivitating this site

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  olivesdesigns · Member · Mar 26, 2023 at 6:31 pm

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  Hi there – I am a member of a small church that has a Word Press set up at the above URL. We are looking to cancel that URL but are having trouble identifying the account that was used to create this site. Unfortunately our pastor has since left and we do not have access to the email address I believe was used to create the account. I am looking for any help in order to get information to deactivate this account. I do not have any of the authorization points needed to recover the account. Thank you.

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Mar 27, 2023 at 1:12 am

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  Hi there,

  We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.

  With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

  This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns the site you are trying to access.

  Thanks!