HELP! Domain/Server change, authorisation code, pin

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  alandawson · Member · Oct 31, 2013 at 4:53 pm

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  Hi, I have a designer transferring my domain to his server. I have been sent an authorisation form/web page to access in order to confirm but I need an authorisation code from the current registrar – WILDWEST DOMAINS.

  I have called them, spoken with three different departments, and am told I need to give a pin in order for them to access my account. I’ve never used a pin before as it’s gone through WordPress.

  How would I go about getting my pin from WordPress so I can get an authorisation code from WILDWEST so I can transfer the domain?

  And breathe.

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Oct 31, 2013 at 5:03 pm

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  Are you using these instructions?

  http://en.support.wordpress.com/domains/move-domain/

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  alandawson · Member · Oct 31, 2013 at 5:45 pm

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  You’re a star. No idea why I was told on the webpage the new registrar sent to contact WILDWEST DOMAINS, completely un-necessary step.

  Have my authorisation code, seems simple enough with hindsight but thank you so much for pointing me in right direction!

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  auxclass · Member · Oct 31, 2013 at 10:12 pm

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  You be welcome – many people start at Wild West – a common error

  If the help people at your new host / registrar are not familiar with WordPress.COM they probably just did a whois and stopped there –

  good luck