HELP!!!! Fatal error: Uncaught Error: Call to undefined method

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  alissasmith80b6ed7f10 · Member · Jun 13, 2019 at 12:56 am

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  I was updating a site for a client and as soon as I tried to activate a new theme, I now receive an error:Fatal error: Uncaught Error: Call to undefined method. I cannot access my dashboard, and I can no longer access the website itself. Please help as quickly as possible, as I have an incredibly short deadline!

  The blog I need help with is: (visible only to logged in users)

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  ravichahar · Member · Jun 13, 2019 at 1:11 am

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  Hey alissasmith80b6ed7f10!

  Would you please mention the site URL you want help with?

  It seems your client have a WordPress.org website.
  WordPress.com and WordPress.org are two different platforms. To understand more, please read this.

  WordPress.com vs. WordPress.org

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  alissasmith80b6ed7f10 · Member · Jun 13, 2019 at 1:15 am

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  Yes the website is fxdplumbing.com.au

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  alissasmith80b6ed7f10 · Member · Jun 13, 2019 at 1:17 am

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  The client pays for their website domain. It is fxdplumbing.com.au.

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  ravichahar · Member · Jun 13, 2019 at 1:18 am

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  As I was saying, it’s a WordPress.org website which is hosted on Siteground.

  If you have login details of the web hosting account, you should contact customer support of Siteground.

  Otherwise, you can submit your query to WordPress.org forums.
  https://wordpress.org/support/forums/