help from support group

• 

  jperez39 · Member · Feb 10, 2014 at 9:05 pm

  • Copy link
  • Add topic to favorites

  help from support group staff

• 

  timethief · Member · Feb 10, 2014 at 9:05 pm

  • Copy link

  What is the URL of your blog starting with http:// ?

• 

  timethief · Member · Feb 10, 2014 at 9:07 pm

  • Copy link

  This is a duplicate. You have been answered here https://en.forums.wordpress.com/topic/delete-my-site-18?replies=4#post-1643480 We provide support only for free hosted WordPress.COM blogs and not for WordPress.org software installs. If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

• 

  jperez39 · Member · Feb 10, 2014 at 9:09 pm

  • Copy link

  I have a site that I have not been able to maintain and that I would like completed cancelled or deleted. It show that it has extreme malware on it. My site is renegademindaz.com.

• 

  jperez39 · Member · Feb 10, 2014 at 9:10 pm

  • Copy link

  http://renegademindaz.com/

• 

  jperez39 · Member · Feb 10, 2014 at 9:12 pm

  • Copy link

  I’ve been to .org and have not had any help. Just need a little more direction.

• 

  timethief · Member · Feb 10, 2014 at 9:13 pm

  • Copy link

  The answer your were provided with in the first thread and mine above are the same and are not going to change. That site is not being hosted by WordPress.COM and we cannot help you with it.

• 

  jperez39 · Member · Feb 10, 2014 at 9:16 pm

  • Copy link

  so not sure what to do, anhosting is my billing me. but when I set up my site with pages it was with wordpress. When I enter my site to update setting and themes its workpress that I am doing this with. I’m a little confused.

• 

  timethief · Member · Feb 10, 2014 at 9:19 pm

  • Copy link

  We provide support only for free hosted WordPress.COM blogs and not for WordPress.org software installs. If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

• 

  jperez39 · Member · Feb 10, 2014 at 9:20 pm

  • Copy link

  Thank you, I will try that again, but they referred me to you.

• 

  auxclass · Member · Feb 10, 2014 at 9:29 pm

  • Copy link

  Contact your host – they can take the site offline for you – that will then give you breathing room while you decide what to do with your site or how to fix it

• 

  timethief · Member · Feb 10, 2014 at 11:38 pm

  • Copy link

  renegademindaz.com is hosted by Hosting Services