Help Getting a Refund

  • Unknown's avatar
    carlylynn26 · Member ·

    Hi,
    I started this website and after trying to make it work for the past few weeks, I haven’t enjoyed the interface. I paid for a whole year but haven’t even used 2 months. How can I get a refund for the remainder of the year?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    WordPress.com annual, two-year, and three-year plans are refundable within 14 days of purchase or renewal and we don’t offer pro-rated refunds. Since your purchase was made on December 12, 2022, it’s well outside that refund period.

    You can read more about our refund policy here:

    https://wordpress.com/support/refunds/

    If you like, we can restore your purchase to your account if you want to continue working on your site. Your Premium plan also gives you access to premium email and live chat support if you run into trouble or if you have questions about the interface. Just let us know and we’ll be happy to restore your plan.

  • The topic ‘Help Getting a Refund’ is closed to new replies.