Help Getting Help

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  mceacharn · Member · Apr 27, 2021 at 8:44 pm

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  I already have an account with GoDaddy and a site built by them that uses WordPress and WooCommerce. I need help connecting my site to my payment processor so that I can collect payments. Can’t log in with my normal GoDaddy credentials. Can’t open new account without doing some kind of transfer of my domain. Not getting emails to reset password.

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  kokkieh · Staff · Apr 28, 2021 at 7:16 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact GoDaddy support directly for help with this.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

  And for help with the WooCommerce plugin you can find their forums at https://wordpress.org/support/plugin/woocommerce/