HELP!!!!!! I am panicking!

• 

  jessiespartystop · Member · Sep 18, 2017 at 7:29 pm

  • Copy link
  • Add topic to favorites

  Hi. My Customize option went to a blank page. I went looking for help in articles and found this one: https://www.mhthemes.com/support/theme-customizer-not-working/#theme-customizer-not-working
  Upon reading it, I followed its instructions and deactivated my plugins. After I reactivated them, not only does not Customize page continue to be blank but my who website is wiped out. with the exception of the very top of my homepage. What can I do? Can I recover all of it?

• 

  jesscga · Member · Sep 18, 2017 at 7:34 pm

  • Copy link

  Hi —

  Can you please post a link to the site that you’re having issues with?

• 

  sdixon194 · Member · Sep 18, 2017 at 7:34 pm

  • Copy link

  Hi there,

  What is the website you need help with?

  Best,

  Steve

• 

  arzuozbekakay · Member · Sep 18, 2017 at 7:42 pm

  • Copy link

  Hi jessiespartystop,

  Is this your website you have problems with? https://www.jessiespartystop.com/

  I can access it just fine from Chrome, Firefox on my laptop and Safari on my phone, too.

• 

  themagicrobot · Member · Sep 18, 2017 at 8:18 pm

  • Copy link

  @jessiespartystop If you are talking about https://www.jessiespartystop.com/ then it is hosted by Wix and not here at WordPress.com and you need to visit https://wordpress.org/support/ for assistance. If your issue is with a WordPress.com site then please provide the address.

  Everyone else, this is worthwhile reading for new volunteers in the WordPress.com support forum: https://en.support.wordpress.com/wordpress-com-volunteers/