HELP, I cannot access my dashboard

  • Unknown's avatar
    jamesrzambrana · Member ·

    For over I week I have not been able to log into my account. When I log in I get this error message:

    Fatal error: Call to undefined function wp_json_encode() in /home/content/56/9996056/html/wp-admin/includes/misc.php on line 668

    I was told that error message means:

    “Fatal error in the output generally indicates either:
    (1) your theme doesn’t like your version of WordPress
    (2) you have a plugin that doesn’t like your version of WordPress
    (3) or you have an incomplete install/upgrade
    (4) If you’re getting this error after doing an update, then you’re dealing with an incomplete update.”

    Which is helpful but how do I fix it if I cant log into my dashboard? Any help would be appreciated.

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    I’m afraid you’re in the wrong forum. This support forum is only for free WordPress.com blogs. You appear to have a self-hosted WordPress.ORG install. WordPress.com and WordPress.org are completely separate and different: http://en.support.wordpress.com/com-vs-org/

    Please visit the WordPress.org support forum for assistance as we won’t be able to help you here: http://wordpress.org/support/ If you don’t already have a username on that forum, click the register button in the upper right corner so you can post in that forum.

  • The topic ‘HELP, I cannot access my dashboard’ is closed to new replies.