HELP I can't find my accounts

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  kinomodorg · Member · Sep 16, 2017 at 12:59 pm

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  I can not find how to access my accounts for two sites I have set up through wordpress. The first is athensflaneur.com (I have bought the domain through godaddy) and the other is kinomod.wordpress.com. Everything seemed to work just fine a few months back. What is happening??

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  keegansingh · Member · Sep 16, 2017 at 3:36 pm

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  Hi There,

  Keegan here, I would be happy to help.

  If you have lost your password but remember the email you used to sign up you can recover your password here – https://en.wordpress.com/wp-login.php?action=lostpassword

  If you are not sure which email you used to sign up you can recover your account using this tool – https://en.wordpress.com/wp-login.php?action=recovery

  If you are able to login don’t forget to update your account recovery info so that support can help you recover your account in the future – https://wordpress.com/me/security/account-recovery

  I have tagged this thread with modlook so that support staff will see it. Please be patient while you wait for their reply. 

  Also, please subscribe to this thread so you are notified when they respond. Click “Subscribe to Topic” in sidebar to get an email when they respond.

  Please let us know if you are able to login.

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  kokkieh · Staff · Sep 16, 2017 at 5:11 pm

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  Hi there,

  The site, athensflaneur.com, is hosted with GoDaddy.com, not with us, so we cannot help you access it. You appear to be redirecting that domain to https://athensflaneur.wordpress.com/, but the domain is not connected to the site on our end, so you’ll need to ask GoDaddy for help with that domain.

  The site, kinomod.wordpress.com, does not exist, as that address has never before been registered on WordPress.com.