HELP! I can't log in to my account and my email is disabled
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I haven’t touched my blog in awhile and after getting a new device, no longer have the authenticator app and, of course, don’t have my backup codes either. I’m really not that concerned about the blog itself since it had 2 posts, but I would like to use my email. I can’t use my email for my new blog, WordPress can’t find my activation code to send me, and I can’t post on this forum because I can’t log in! I had to create a whole new email account just to write this. Please help me get my email back.
The blog I need help with is: (visible only to logged in users)
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Hello. Your best course of action would be to use the account recovery process. Please complete the form at this link https://en.wordpress.com/wp-login.php?action=recovery and a staff member will contact you privately via email to work with you to resolve the situation.
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I have flagged this topic for staff review, be patient and they will respond here to advise you how to follow up.
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Hi there,
What blog are you trying to regain access to? I can’t help with that recovery process here in the forums, but I can use that information to track down the form you submitted and make sure our recovery team replies to you about that. :)
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Thank you rkoffy!
The blog is journalofjim.wordpress.com and scrambledeggs&bacon.wordpress.com. But honestly, I don’t really care about the content of the blogs. I just want to use the email address associated with the account and not the alternative one I used to set up this temporary blog that I’m using to post to the forums
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Hi there,
Thanks for letting me know. I just resent the email from our account recovery team — you can reply directly to that email for more help with the recovery process. If you still don’t get that email, let me know!
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