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Forums / Help! I can’t log into my site anymore to update it

Help! I can’t log into my site anymore to update it

  • Unknown's avatar
    aogden21 · Member · Mar 17, 2023 at 2:53 pm
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    Ever since I upgraded to the commerce plan and added a product I can no longer log in to my site to update it. I can login to WordPress but from there when I click anything on my left side menu for my site I can’t log in when it prompts me

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member · Mar 17, 2023 at 7:11 pm
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    Hi there!

    It looks like we fixed this for you via live chat already earlier today.

    In the future, since you have a Business plan, you have access to priority email and live chat support. You can access this priority support from your account page, where you can get help more quickly than by posting in the free public support forums.

    https://wordpress.com/help/contact

    Have a great weekend!

  • The topic ‘Help! I can’t log into my site anymore to update it’ is closed to new replies.

Tags

  • account
  • design
  • has-jetpack
  • Jetpack
  • menu
  • payment
  • wpcomecommerce
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 3 years
  • Latest reply from aogden21

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