Help! I have an unauthorized charge from wpchrg.com on my credit card

• 

  littlebigstoriesstudio · Member · Dec 15, 2015 at 2:03 pm

  • Copy link
  • Add topic to favorites

  Help! My credit card have been charged 99usd wpchrg.com, I have been inactively using my blog at wordpress.com nor have purchased any themes. Hope you could track down this charge and I want a full refund.

  Thank you!

  The blog I need help with is: (visible only to logged in users)

• 

  littlebigstoriesstudio · Member · Dec 16, 2015 at 12:56 am

  • Copy link

  Help! Hope you could track why I am charged 99usd. Im not using wordpress.com for a year now

• 

  littlebigstoriesstudio · Member · Dec 16, 2015 at 7:07 am

  • Copy link

  Help guys! I don’t want to pay 99 USD for nothing. I would be more than willing to pay if the charge is right

• 

  supernovia · Staff · Dec 16, 2015 at 8:22 pm

  • Copy link

  Hi @littlebigstoriesstudio, I don’t see the charge on this username, but you probably have another. Can you go to wpchrg.com and fill out the form there? We’ll be better able to find the charge that way.

• 

  littlebigstoriesstudio · Member · Dec 17, 2015 at 1:22 am

  • Copy link

  Hi! That’s exactly my sentiments. It is not shown under my Billing History section either that’s why I got confused why it was in my credit card. I’m also no longer using wordpress.com for blogging, I hope you can reverse everything for me

• 

  katgammapi · Member · Dec 17, 2015 at 1:57 am

  • Copy link

  I also have a charge for the same amount. I was running the blog for my sorority but have graduated and just logged on to switch the billing information to the new blogmaster’s card. It won’t let me change the billing information and I was charged $99 today. What gives?

• 

  supernovia · Staff · Dec 17, 2015 at 6:18 pm

  • Copy link

  @katgammapi re: changing billing information, I’d actually suggest transferring the site to the new owner unless you plan on maintaining their billing info each year.

  We do have a bug today re: being able to change credit card info. That will be fixed shortly. And, on this account I can see a recent charge that was partially refunded. If you still need help with that, can you chat with us here? http://en.support.wordpress.com/contact

• 

  supernovia · Staff · Dec 17, 2015 at 6:19 pm

  • Copy link

  And @littlebigstoriesstudio, did you get a chance to fill out the form on wpchrg.com yet?

• 

  iamkantawee · Member · Jan 20, 2016 at 1:34 pm

  • Copy link

  Help! , the same issue here. Why i was charged 99usd since i m forgotten already that I have wordpress account. I never touched my blog for very long time and i want my money back with full amount.

  Please send email to (email visible only to moderators and staff)

  Thx.

• 

  supernovia · Staff · Jan 20, 2016 at 6:56 pm

  • Copy link

  @thaitechblog will you also fill out the form at wpchrg.com ? I don’t see charges associated with this account, but by entering details into that secure form, we’ll be able to locate the charge. These are details we would not want you to email or enter on a public forum.

  I’m going to go ahead and close this thread. Cheers!