Help! I lost my backup codes.
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I had to do a factory reset of my phone and I lost my 2FA backup codes, too. Without WordPress on my Google Authenticator app, and no backup codes, there is no way for me to log into my account. I tried to get an access code via text, but the phone number on my account must be wrong, because the last two digits of the number it sent the code to were very close, but not correct. I think I may have typed my phone number wrong on my account. Is there any way for me to recover it? My google account is linked, and I have access to that.
I can’t use the account recovery form, because of this. I can provide the associated email. It is a free account with no sensitive information.
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Hi pooryorick185,
I’ll see if I can help you sort this out. Do you still have access to the email address on the account that owns afoolshope.wordpress.com?
If so, I can send an email to that address and work through the next steps with you there.
Just let me know.
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Yes, I do have access the email associated with that account. Thank you, I await your email!
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Hi pooryorick185,
Great, I’ve sent an email to the address we have on file for the site owner and I’ll follow up with you there about the next steps.
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