Help identifying admin for website
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Hi there,
Our company is trying to identify how we can turn off the website mentioned as it is no longer needed, however we do not know who has admin access to do this.
Please can I get some advice around how to do this?
James McLean
Head of Platforms
Stuff Limited.The blog I need help with is: (visible only to logged in users)
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Hi there,
If you’ve misplaced your log-in information, the email address or username you’ve entered isn’t recognized, and you can’t use Two-Step Authentication to reset your password, you can access your account using the Account Recovery Form. On this form, you can provide certain pieces of information, under Proof of Ownership, to verify that you are the owner of the blog in question:
- Transaction ID: A transaction ID is a unique alphanumeric code generated for your payment. If you purchased an upgrade on the site with credit card, PayPal, or another method, you can retrieve a transaction ID from the respective account statements, or locating a past WordPress.com receipt sent to your email address.
- Activation URL or key: When you created your WordPress.com account, we sent an activation link to your email address that you were required to click. If the email you received included a confirmation button instead of a link, you can copy the activation URL by right-clicking on the button and selecting “Copy Link Address” (this text may be vary slightly depending on your browser).
- Two-Step Authentication Codes: If you have two-step authentication enabled on your account, you can provide a current code from your authenticator app to prove ownership.
At the bottom of the form, you can add any other details that may help. Then, click Recover My Account. We will contact you with a response or a request for additional information. Once we have proof verifying you are the blog owner, you will be able to reset your password and regain access to your WordPress.com account.
At some point, you may run into a situation in which you’ve lost access to your account. We want to ensure that you take the necessary steps to avoid getting locked out and set up your WordPress.com account to be recoverable. Password Reset ProcessSMS Recovery with Two-Step AuthenticationAccount Recovery FormRecovery Email and SMS NumberIf Ownership Cannot be Established Password Reset Proce
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