Help, in the middle of my transaction ( before paying) you set up a free account

  • Unknown's avatar
    leeannebranham · Member ·

    Thank you for checking.
    I was able to cancel it myself and set up the account i wanted in about 3 minutes once i decided i needed to handle it without support and against recommendation.
    Not sure why it was wp’s preference to say they would do it for me, but i see that same response on other threads, so i assume that is your policy.
    I recommend that people who want to cancel a free acount with 0 content just handle themselves.

    Very happy with my new site.

  • staff-zinnia · Staff ·

    Fantastic, I am happy that you have it sorted. I will close this thread now. Remember if you do run in to trouble you can access live chat support via wordpress.com/help/contact/ Take care :)

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