Help! Internal Server Error…see message for details

  • Unknown's avatar
    oneidar412 · Member ·

    At first one of my pages was showing a https link and saying it was not a secure page to enter. I thought it might have been hacked because earlier I received 4 comments that needed approval from an unknown foreign site. I activated Askimet.
    Then, I installed Jetpack and it gave me the internal error or misconfig message. I contacted my server and they couldn’t figure it out so they gave me a ticket number. Still waiting for any resolution.
    I decided to go ahead and I installed an SSL clean up plugin that had good reviews and now I get this entire error message…

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, (email visible only to moderators and staff) and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    NOW I CANNOT GO INTO WORDPRESS ADMIN AND MY SITE IS COMPLETELY DISARRANGED. WHENEVER I CLICK ON ANYTHING I GET THIS MESSAGE.

    HELP!!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    mommyhive · Member ·

    Hi there,

    Please check if the below thread is of help.
    https://wordpress.org/support/topic/500-internal-server-error-after-installing-jetpack/

    Having said that, your issue is related to a site that is using the WordPress.org software, which is hosted outside WordPress.com

    This forum only supports the sites hosted on WordPress.com. Please post your question on the WordPress.org support forum: http://wordpress.org/support/plugin/jetpack

    or for Jetpack support: https://jetpack.com/support/

    Both(WordPress.com and WordPress.org) are different products. You can find out the differences between them here: https://en.support.wordpress.com/com-vs-org/

    You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
    https://wordpress.org/support/register.php

    Thank you.

  • The topic ‘Help! Internal Server Error…see message for details’ is closed to new replies.