Help: Jetpack connection problem after migration

• 

  poinasia · Member · Oct 6, 2023 at 6:46 am

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  Hello

  I migrated my self-host WordPress site to wordpress.com business using WP Migrate Guru. The site migration process is successfully done, and the domain Macpoin.com is already pointed to the WordPress.com server. I can access the site and be able to login through wp-admin dashboard.
  
  However, the Jetpack failed to connect with the following warning in WordPress.com dashboard:
  
  Jetpack can’t communicate with your site because your site isn’t connected.
  
  I also can’t access most of WordPress.com’s business features like Hosting Configuration, etc.
  
  Can you help me to fix this?

  Thanks in advanced

  The blog I need help with is: (visible only to logged in users)

• 

  staff-totoro · Staff · Oct 6, 2023 at 10:28 pm

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  I see that some time after you made this forums post you were able to locate the priority support contact (private email) provided under your WordPress.com Business Plan.

  To avoid any confusion I am going to close this post as a duplicate, but if you need any further help you can find priority support again here anytime you need assistance: https://wordpress.com/help/contact/

  Thanks!