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Forums / Help, Locked Out of Account

Help, Locked Out of Account

  • Unknown's avatar
    auroramariesite · Member · May 3, 2017 at 2:34 pm
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    I own the blog ‘datfoodporn.wordpress.com’ registered at (email visible only to moderators and staff) made on February 2015 if that helps the process.

    I’ve lost the password to the wordpress blog and no longer have access to the registered gmail.

    I need help recovering the account please.

  • Unknown's avatar
    timethief · Member · May 4, 2017 at 9:38 pm
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    Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

    If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.

    Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/

  • The topic ‘Help, Locked Out of Account’ is closed to new replies.

Tags

  • account
  • Account Recovery
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 9 years
  • Latest reply from auroramariesite

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