Help logging on to website

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  2willisbloggers · Member · Nov 8, 2021 at 6:26 pm

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  I have a new computer. Previously, I could log in to my website digupdeadrealtives.com by using the fingerprint touchpad. Now I cannot log on at all, or retrieve a password. I need help.
  Thanks
  Robin Rankin Willis

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-blorbo · Staff · Nov 8, 2021 at 7:09 pm

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  Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with DreamHost.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  And, they do have some options for you at https://wordpress.org/support/article/resetting-your-password/