Help Me

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  lootcashvip · Member · Apr 18, 2021 at 3:52 pm

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  i just buy premium plan for 1 year but it is not added

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  lootcashvip · Member · Apr 18, 2021 at 4:18 pm

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  Please check it lootcashvip.wordpress.co.

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  aleone89 · Staff · Apr 19, 2021 at 9:45 am

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  Hello there,

  Many thanks for reaching out.

  I can see this transaction is yet to complete and can be completed here: https://wordpress.com/checkout/lootcashvip.wordpress.com

  Please reach out if you require any further assistance with making that purchase.

  Many thanks.

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  lootcashvip · Member · Apr 19, 2021 at 12:49 pm

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  I already completed my payment I already share screenshot also.

  

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  staff-doublebassd · Staff · Apr 19, 2021 at 4:23 pm

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  Hi there,

  I am not seeing any transactions from under the account you are contacting us from. Also, the transaction doesn’t appear to be from us.

  I checked your account and your ability to purchase upgrades has been disabled and you should’ve received a notification in your dashboard in regards to this. We cannot assist you in the forums but click on the notification in your dashboard to reach our payments staff and they will address this issue with you.

  Thanks,