Help me to get back my account

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  jksitorus · Member · Jul 15, 2014 at 3:38 am

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  I want to generate backup codes but I lost the previous backup codes. And also my number phone that I entered to this account was wrong so I can’t receive the code verification via SMS. What will I do to get back my account?? Please help me

  The blog I need help with is: (visible only to logged in users)

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  jksitorus · Member · Jul 15, 2014 at 3:39 am

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  I want to generate backup codes but I lost the previous backup codes. And also my number phone that I entered to this account was wrong so I can’t receive the code verification via SMS. What will I do to get back my account?? Please help me

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  auxclass · Member · Jul 15, 2014 at 3:46 am

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  Log out then start here:

  Account Recovery Page

  https://wordpress.com/wp-login.php?action=recovery

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  juwitakarlina · Member · Jul 18, 2014 at 3:39 am

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  I filled that form but I can’t get solution from wordpress. I didn’t receive any email from wordpress. Please help me.,

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  juwitakarlina · Member · Jul 18, 2014 at 3:42 am

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  I filled that form but I can’t get solution from wordpress. I didn’t receive any email from wordpress. Please help me. This is my new wp. The blog I need help with is juwitasitorus.wordpress.com

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  raincoaster · Member · Jul 18, 2014 at 6:36 am

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  Check the spam filter of your email; the emails often go there. And don’t create new threads.

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  jksitorus · Member · Jul 18, 2014 at 5:55 pm

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  I have checked the spam filter but nothing email go there. Happiness engineer gave me a single code and I have logged in, but I don’t have another backup codes to generate or disable backup codes.

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  timethief · Member · Jul 18, 2014 at 5:57 pm

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  If you use Gmail, check under your “social” tab. I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  timethief · Member · Jul 18, 2014 at 5:58 pm

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  If you use Gmail, check under your “social” tab. I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  jeremeylduvall · Member · Jul 18, 2014 at 8:23 pm

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  Hi Juwita,

  It looks like you have several threads open regarding this issue. I’ll be responding via private email to a thread you already have open and closing this thread to prevent confusion. Please keep all further correspondence in that email thread!