Help migrating

  • Unknown's avatar

    Dear WordPress

    I unsuccessfully tried to migrate email subscribers from my WordPress blog to my new site on BlueHost.

    When I asked for help from BlueHost, they said I had migrated from the wrong blog and that I should try again. When I used Jetpack this time, I couldn’t find the tabs that JetPack’s instructions told me to use.

    The reply from BlueHost said you could help me accomplish and said to post here and give you this link.

    https://wordpress.org/support/topic/email-subscribers-didnt-seem-to-migrate-from-wordpress-com/#post-13526763.

    Please help. I’m not a big blog, but these are my most loyal followers.

    Thank you.

    Carl Schierhorn
    Kent, Ohio
    [redacted]
    (email visible only to moderators and staff)

    The blog I need help with is: (visible only to logged in users)

  • Hi Carl,

    This is a public forum. Please don’t post personal contact information like your phone number here.

    From your WordPress.org thread:

    I used the Jetpack tool (I think) to try to migrate my 20-or-so email followers from my wordpress.com site (https://wordpress.com/view/wbbflashesdotcom1.wordpress.com) to my new Bluehost site (https://wbbflashes.com)

    I’ve migrated those subscribers for you.

    Do you also want us to migrate your site stats from the WordPress.com site to the new self-hosted site?

    When I asked for help from BlueHost

    You did not contact Bluehost support. You posted in the Jetpack plugin forums on WordPress.org. Bluehost is your hosting provider, and to contact them for help with your hosting account you’d need to log into the customer portal at Bluehost.com.

    You are using the open source WordPress software on Bluehost’s servers, and WordPress.org is the website where that software is made and supported. So for help with the WordPress software itself you’ll post in the general forums at https://wordpress.org/support/forums/, and for help with a particular plugin or theme you’d contact support for that plugin or them directly.

    I’m mentioning this so you know who to contact for help with which aspects of your site in future :)

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