Help, mon site n’est plus accessible
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bonjour, mon site n’est plus accessible depuis que j’ai installé l’application wordpress sur mon iphone.
je n’ai même plus accès a la page administration de mon site, merci par avance pour votre aide -
I can only provide support in English and I used Google Translate to translate your message. It sounds like you’re having trouble with your site?
Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.
Thank you!
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the url is lamaisondutonnelier.fr
problem when install application wordpress on ly iphone and connect mywebsitethank you very much
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It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted at OVH.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.
You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
If you’re having trouble with the WordPress app for iOS, please review the support documentation here and delete and reinstall the app and see if that fixes things:
If that doesn’t fix it, reach out to the app support team here:
https://ios.forums.wordpress.org/
You’ll need a WordPress.org account to post there. This is a different login than the one you use to manage your site. If you don’t have a WordPress.org account, you can create one here:
https://login.wordpress.org/register
I hope that helps!
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