Help moving from SiteBuilder.com to WordPress

  • Unknown's avatar

    Hello,
    After years of people telling me I needed to start a blog and have a website, I finally tried to get started yesterday. I was told by a friend to go to SiteBuilder.com so I started there. I purchased a domain name ( 411onlife.com ) and thought it would be easy to set up. I have had issues with it already and did a bit more research myself, and have found you guys. So the question of the day…How can I get my domain over to WordPress, and did I just shoot myself in the foot for purchasing anything from Sitebuilder?

  • Unknown's avatar

    Let’s start with you being very sure you comprehend all the differences between wordpressCOM, which are hosted here, and wordpressORG installs on paid hosting, which we do not provide support for at wordpress.COM.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums.

    Read the differences here http://en.support.wordpress.com/com-vs-org/

    If you are referring to a wordpress.ORG software install on paid hosting, and if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/

  • Unknown's avatar

    How can I get my domain over to WordPress, and did I just shoot myself in the foot for purchasing anything from Sitebuilder?

    Please read first:
    Important Notes Before Upgrading https://en.support.wordpress.com/domains/#important-notes-before-upgrading

    re: mapping an existing domain
    WordPress.com does not accept domain transfers but mapping an existing domain is possible.

    If you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the WordPress.COM blog, and as you own a domain URL already, you can see here for mapping an existing domain. http://en.support.wordpress.com/domains/map-existing-domain/

    Domain mapping of an existing domain URL that you already own and purchased elsewhere is not done free of charge. You will have to renew the domain name purchase where you made, it and the domain mapping purchase here, each and every year.

    Mapping an existing domain costs $13. annually and a domain name purchase and domain mapping are included in the Premium upgrade bundle.

    In order to map to a domain one must have an underlying .wordpress.com sub-domain blog to map from and it does not matter what that underlying .wordpress.com URL is. It does not have to match the domain URL. If you do not register a .wordpress.com blog URL first then the software supplies the dot whatever URL so you can proceed with your domain mapping purchase.

    See https://en.support.wordpress.com/my-upgrades/

    Your billing history will be at Dashboard > Store > Billing History
    https://en.support.wordpress.com/billing-history/

    Your only options for payment are found here http://en.support.wordpress.com/payment/

    It can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.

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