Help! My domain is about to expire but I cant find it in my wordpress account
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My domain is http://www.balibums.com – and my wordpress is http://www.balibums.wordpress.com – I can’t get in touch with WordPress (no support line!)
Can someone please help!!! :) kind of urgent as it’s now 1 day out
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I guess you are logged in to the wrong account. As you have a transactionID you can very easily restore access to the account owning that domain at https://en.support.wordpress.com/account-recovery/
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Thanks, but the renewal reminder emails are coming to my personal email – the same one Im using to login to the account.
And the domain isn’t there?
I’ve tried all other potential emails I use and each say they dont exist.
Help! WordPress is not helping at all
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Hi @balibums,
The domain balibums.com has been already renewed for the next year, were you able to access the correct account?
If not, please find the recent transaction ID (https://wordpress.com/support/billing-history/#retrieving-a-transaction-id) and, as @staartmees mentioned, you will want to check out this page and fill out the Account Recovery form to regain access to the account:
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