help! my google email account was deleted and I cannot access wordpress as my email no longer exists
-
Hi,
My email was hacked which held sensitive information as a result I had to shut down and delete my entire google account. The email address was the address I used to sign up to wordpress. As I have deleted the email account I can not use the email address to log in to my wordpress account as the email no longer exists. I want to access my wordpress account to add my new email. I cannot find any contact or support to help with this matter and I’ve had to set up a new free account just to write this. I would appreciate any help of info!! Thanks
-
Hello there. Have you tried logging in with just your original username and password? Make sure you are first logged out of this account.
Once you are logged back in to your original account you can change your email address.
Let us know how that goes.
-
Hi lisapauley,
If you haven’t done so already, please follow @justjennifer’s suggestion of logging in with your original username and password. Are you able to login?
I can not use the email address to log in to my wordpress account as the email no longer exists.
If you are unable to login and the email address no longer exists, please fill out the account recovery form if you would like to recover the account:
A transaction ID will be your best bet if your email address is no longer working.
Please let me know if you have any questions.
- The topic ‘help! my google email account was deleted and I cannot access wordpress as my email no longer exists’ is closed to new replies.
WordPress.com Forums 