Help, my site is down!

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  rlseaton · Member · Aug 26, 2020 at 2:29 am

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  My site was just missing stats a couple of days ago and so I sent a message regarding Jetpack. But now its completely down! The notice says I need to debug. What should I do?

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  mrsnlchauhan · Member · Aug 26, 2020 at 3:00 am

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  Hi @rlseaton,

  It would help if you include the link of your site with your question.

  Best,
  Sunil Chauhan

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  rlseaton · Member · Aug 26, 2020 at 3:10 am

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  http://www.rlseaton.com And an older site that needs to be attached is: robinseaton1960.wordpress.com

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  staff-doublebassd · Staff · Aug 26, 2020 at 4:53 pm

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  Hi there,

  The domain was hosted with us and connected to robinseaton1960.wordpress.com at one point, but now the domain is hosted with Namecheap and is pointed to a self-hosted site. You will need to reach out to your site host if you want to recover the site that the domain is currently pointing to.

  You can also seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!