Help my website has been hacked and has turned into a dubious Japanese site
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My wordpress.com site http://www.beteruitjeburnout.com has been hacked and turned into a dubious Japanese website.
Also I could not reset my password effectively. When I did reset my password through the email I received, I still could not login into WordPress.
As I am the sole owner and creator of this website I had to create a 2nd username & password & blogname to be able to ask help here.
So please help me in how to reset/regain my site. Or where to go for help in cleaning up.
The blog I need help with is: (visible only to logged in users)
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To make sure the website I need help with is
http://www.beteruitjeburnout.comNOT the blog beteruitjeburnoutcom.wordpress.com – as I created this one to be able to post this note on this forum
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I have flagged this for the staff to review the account
But – it looks like the domain name beteruitjeburnout.com was not renewed and has been purchased by someone in Japan. It looks like the domain name was mapped to a blog here at one time.
What is the base blog it was mapped to? (whatever.wordpress.com)
Why do you think things were “hacked” other than the name is now registered with another person?
What was the original account name you used (no passwords or email addresses please – just the account name please)
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Hi @paulinethf , this domain was owned by another account. I’ve confirmed that user did not renew the domain, so it was eventually bought by someone else.
We did have traces of the domain stuck in our system which were preventing the underlying wordpress.com site from showing, so I have removed those. You would be welcome to register a new domain, though you will need to log in as a site administrator first. I hope that helps!
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