Help! My website stopped working

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  sherbmeister · Member · Apr 21, 2024 at 12:43 pm

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  Hi,
  
  Yesterday I just changed my router and installed a new one that uses pfsense. All worked well except my self-hosted wordpress instance.
  
  I cannot access it anymore, not even from inside my network.
  
  I tried changing my pfsense GUI default port from 80 to 82 now, but nothing.
  
  My wordpress instance runs in a portainer docker stack with mysql in a virtual machine.
  
  What could I try to fix this? Please help.
  
  Or anything I could do to just get my mysql database and import it to a new instance? Thing is the mysql db which is in a docker container has its volume pointed to a local volume.

  The blog I need help with is: (visible only to logged in users)

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  dollissa · Staff · Apr 21, 2024 at 5:57 pm

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  @sherbmeister for issues with a self-hosted site, you should contact your host, as only they have site access. If it helps, that site is not loading at all, and seems unrelated to your router changes.

  We have a guide here about the differences between us, WordPress.com, a site host, and the free WordPress software at WordPress.org: https://wordpress.com/support/com-vs-org/