HELP!!! Name Sever Switch

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  augustnineteenthshop · Member · May 6, 2013 at 10:42 pm

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  I want to switch my name severs from Host Gator to word press. I’ve called Wild West Domains to have them switch the name servers but I’ve been told that they aren’t in change of doing this. I called Host Gator and I was told that Wild West Domains are the only ones that can change the name servers. I just called Wild West Domains again only to be told that WordPress must point the name servers at WordPress (?). I’ve been going in circles for weeks. How do I change the name servers so that I can use wordpress.com instead of wordpress.org??????????

  The blog I need help with is: (visible only to logged in users)

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  micaelarce · Member · May 6, 2013 at 10:46 pm

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  The company that you registered your domain with will be the one that can change nameservers for you. Usually when you login to your domain account you can find information about name servers and you can change them yourself.
  http://en.support.wordpress.com/domains/map-existing-domain/

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  annedorko · Member · May 6, 2013 at 10:46 pm

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  Hello there, @augustnineteenthshop! Sorry to hear about your roundabout journey so far.

  Who did you purchase your domain through? The registrar who sold you the domain should be able to help you change those settings.

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  augustnineteenthshop · Member · May 6, 2013 at 10:52 pm

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  Hi! Micaelarce and Annedorko.

  I bought the domain name from Wild West Domains. They said that because I bought the domain name as a WordPress bundle, they have nothing to do with changing the name servers…

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  annedorko · Member · May 6, 2013 at 10:57 pm

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  In that case you might find this page useful! http://en.support.wordpress.com/domains/domain-management/

  Are you able to access and follow these directions with your account? If so, then this may be what you’ve been looking for. :) If not, then we may need to bring in a staff member.

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  annedorko · Member · May 6, 2013 at 10:58 pm

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  Also, if you are able to access the domain management options, here are the instructions for updating the nameservers: http://en.support.wordpress.com/domains/change-name-servers/

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  augustnineteenthshop · Member · May 6, 2013 at 11:11 pm

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  Success!!! Thank you Annedorko for sending me the domain management link. It is EXACTLY what I needed!! My request is being processed as we speck. Thanks again to you both for your help!!!!!!

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  annedorko · Member · May 6, 2013 at 11:12 pm

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  Glad to be of service! Best of luck :)