help, need an email, phone number, etc to contact wp for support

  • Unknown's avatar

    I cannot get my website, kevingootee.wordpress.com to change to http://www.kevingootee.com. I had kevingootee.com previously and want my wordpress site to have the address of kevingootee.com

    PLEASE have someone contact me.
    (email visible only to moderators and staff)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    You need to change the name servers per: http://en.support.wordpress.com/domains/map-existing-domain/

    Note – the name servers are changed at your Registrar – not WordPress.COM

    Non-WordPress.com Nameservers

    Although kevingootee.com has been registered, it is not using WordPress.com nameservers. If your domain is mapped to a self-hosted site, then your configuration may be fine as currently set up. If you wish to host your site at WordPress.com, you will need to update your nameservers as outlined below.

    To learn about how to correctly map an existing domain, please see our documentation. If you’re not sure whether you own this domain or not, the WHOIS database record may help you out.

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