Help! Need to renew domain!!

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  christafaye · Member · Jul 17, 2018 at 9:00 pm

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  Hi I have taken over managing site for the original owner, [name redacted]. I need to make sure we don’t lose the domain, Inspireindeed.me. I added my credit card but I am still seeing a notification that the domain will expire in 11 days. I also don’t know how to see what is being charged to my credit card.

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Jul 17, 2018 at 9:05 pm

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  Hi there, I’ve tagged staff to help you with this issue, and they’ll likely respond to this thread within a few hours to help you out: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

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  christafaye · Member · Jul 17, 2018 at 9:19 pm

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  I accidentally posted this on the public forum instead of private help chat. I’m new at this. My bad.

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  thesacredpath · Member · Jul 18, 2018 at 12:20 am

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  Hi there, if you are taking over ownership of that site, then what you will need to do is to have the original owner of that site transfer the domain name to you first off, and then transfer that site over to your account. The instructions for transferring the domain name are at the bottom of the following support page, and then the instructions for transferring the site over to your username are in the top portion.

  https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/