Help needed!

  • Unknown's avatar

    Is it just me, but I can’t seem to get the support chat to work?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    You’re logged in to a WordPress.com account. Livechat is a feature of Premium plan sites here. The domain you listed is registered and hosted at Godaddy, not WordPress.com. You’ll need to reach out to Godaddy for support.

    WP
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    WordPress is a publishing platform that makes it easy for anyone to publish online and proudly powers millions of websites. This guide explains the differences between WordPress.com vs. WordPress.org to help you decide which one is best for you. Overview of Options Using WordPress comes in three flavors: Fully hosted with WordPress.com. WordPress.com with an upgraded plan that allow
  • Unknown's avatar

    Hi there!

    Just to clarify, it looks like your site jocreate.co.uk is indeed hosted at WordPress.com, and as a result you should be able to access our live chat support :)

    We were experiencing some issues with chat access yesterday, so this may be why you were unable to get through – if you have any specific questions about your site or account though, please don’t hesitate to let us know here, and we’ll be glad to help.

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