Help needed – inactive account
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Hello, since generating an account with you it has remained inactive for the whole year. The reason for this is because my daughter and I find it very confusing and difficult to blog anything. Even finding out to do this was difficult. I received an email from you yesterday to say that my domain would be renewed on 31 August. Today you have taken £28 from my PayPal account. I’ve turned off the auto renew so can you please give me a refund. I really won’t be using this domain or account again so don’t see why I should pay for this. After reading other posts I see im not alone in this problem- does that not concern you ? If I could speak or email directly that would be good as I’m very anxious about this.
The blog I need help with is: (visible only to logged in users)
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Hi there. I’ve tagged this for staff to help you with cancelling that domain. Please subscribe to the thread so you are notified when they respond and be patient while waiting.
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I’m seeing that payment as having been voided. So I am going to assume that this issue has been taken care of unless I hear otherwise from you.
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I have the same problem, did not use wordpress since July, 19
How can I get a refund? Thank you
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It looks like a refund has been processed for this transaction. I will assume that the issue is resolved unless I hear otherwise from you.
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