Help Needed On Newest WordPress Version
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I’m trying to upgrade to the newest version of WordPress and each time I click to update, my site goes down and doesn’t seem to come back up so I have to go back to the hosting company to revert back to a back up. What am I doing wrong when I click the update?
The blog I need help with is: (visible only to logged in users)
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This is a support forum for sites hosted here at WordPress.com. Your site is not hosted here. There are two versions of WordPress and your WordPress version is supported by WordPress.org.
See the differences between the two versions here:
The WordPress.org forums: https://wordpress.org/support/
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misfitgardening.com is hosted by BlueHost
Hosting provider: BlueHost
WHOIS: Click Here
IP Address: 66.147.244.188
Name Servers:
ns1.bluehost.com
ns2.bluehost.comWe provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
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