help needed please

  • Unknown's avatar

    i updated my sites domain and now when i use wordpress to go to any option aswell as plugins it says failed . Its been like this for 24 hours and i need to figure out what i can do to fix it

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there, I have checked your site and domain, and it appears the transfer of the domain caused an issue with the Jetpack connection. I have resolved that issue and Jetpack is connected and showing all good, and your domain settings are showing all good as well.

    In order to fix the connection issue, I did have to reset your wp-admin password, so when you try and go to the wp-admin areas (such as installed plugins), enter your username or email address and then click the forgot password link in the panel and you can will get an email with a link to reset the password.

    Please let us know if you have further questions or problems. We are happy to help.

  • The topic ‘help needed please’ is closed to new replies.