Help! New user only has access to Block Editor

• 

  alinepassiflora · Member · May 2, 2020 at 6:14 pm

  • Copy link
  • Add topic to favorites

  Hi there,
  We have recently added a new user to our shared blog http://www.fabfree.wordpress.com and though all our users are using the classic editor, she can only access block editor which makes it very difficult for me to moderate her posts. How can we fix this issue? Ty in advance! :)

• 

  vinitdhake · Member · May 2, 2020 at 7:29 pm

  • Copy link

  Hi there,

  It is possible for the user to switch back to the classic editor if you prefer.

  Go to My Site ->Site ->Posts and create a new post.

  Then you can click the- icon top-right in the editor. There you should see a Switch to Classic option in the menu that appears.

  I hope this would help.

  Cheers!

• 

  alinepassiflora · Member · May 2, 2020 at 8:47 pm

  • Copy link

  She doesn’t seem to have that option as she’s newer to WordPress.

  Any other ideas?

  Thanks.

• 

  deancroyal · Staff · May 3, 2020 at 10:37 pm

  • Copy link

  Hi there – the earlier solution should work. Let’s try some steps.

  Have the user:

  1. Login
  2. Make sure they’ve switched to the site “fabfree.wordpress.com”
  3. Click on Site, then Posts
  4. Here they have two options: click on an existing post, or, click on “Add new post” button
  5. Once on an old post or new post, click on the three dots in the very top right: https://d.pr/v/QdHO3D
  6. Choose the Classic Editor

  If this does not work, we aren’t able to act on an account without the account owner’s permission. They could leave a comment on this post asking us to switch their editor for the site fabfree.wordpress.com and we can get that done for them. :)

• 

  misscarolinewalker · Member · May 4, 2020 at 9:06 pm

  • Copy link

  Hello can you please switch my account to the classic editor on my main blog page and my blogging page for the fab free blog. I cannot work with this block editor and it is driving me nuts. Thank you!

• 

  staff-zinnia · Staff · May 4, 2020 at 9:45 pm

  • Copy link

  misscarolinewalker – Sure thing :) I have made that change on our end. Please sign out, then back in under the account if you aren’t seeing it yet.

• 

  misscarolinewalker · Member · May 6, 2020 at 4:19 am

  • Copy link

  Hello,

  The classic editor has not been switched over on my primary account. I logged back in and out. Here is the link to my website: https://misscarolinewalker.wordpress.com/

  I would like this one to be set to the classic editor, and my posts saved in the drafts to be in classic editor.

  Thanks for the help!

• 

  kokkieh · Staff · May 6, 2020 at 6:26 am

  • Copy link

  @misscarolinewalker

  It should be good now. Note you can also do this yourself by following the instructions that @deancroyal provided above.