HELP, Office 365 instructions don't work.

  • Unknown's avatar
    mariamauti · Member ·

    The instructions you provided for setting up office 365 look nothing like my account. It’s telling me to add name servers and when I do I get an error in wordpress saying it conflicts with an existing one.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    mariamauti · Member ·

    I originally purchased the domain from GoDaddy but have it being hosted at my WP site. I contacted them about adding the following name servers to that account, but they said it needed to be added to my WP account:

    Name server 1 ns1.bdm.microsoftonline.com
    Name server 2 ns2.bdm.microsoftonline.com

  • Unknown's avatar
    jeremeylduvall · Member ·

    Hi Maria!

    Can you let me know what you’re trying to accomplish with Office 365? Are you just trying to setup your email address?

    In order for your domain mariamauti.com to work with your WordPress.com site mariamauti27.wordpress.com, the name servers have to stay pointed to WordPress.com. If you’re just trying to setup an email address, you should be able to do that without using name servers. The process is described here:

    http://en.support.wordpress.com/domains/add-email/add-email-through-office-365/

    Can you let me know if that’s what you’re looking to do?

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