help please

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  barbararwolf · Member · Feb 2, 2022 at 4:46 pm

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  I went to settings and changed my domain name. Now everything is different. I did a back up and it is not even there. No plugins or anything.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  barbararwolf · Member · Feb 2, 2022 at 4:50 pm

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  The link this takes you to above is not my latest website.

  wolfmortgageprotection.com is but it’s not showing w the plugins and all on my dashboard. Please help.

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  staartmees · Member · Feb 2, 2022 at 5:23 pm

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  We can’t help you as your site isn’t running on the wordpress.com platform but uses the open source wordpress.org. Their support is https://wordpress.org/support/

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  staff-sheva · Staff · Feb 2, 2022 at 7:21 pm

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  Hi @barbararwolf,

  I’m afraid that we can’t help directly because your wolfmortgageprotection.com site is not with WordPress.com managed hosting. As such, we don’t have the ability to take a closer look at your site.

  Instead, your host uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.

  The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact Ionos for further support.

  I hope that points you in the right direction.