HELP! please

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  westtexascopywriter · Member · Jan 26, 2021 at 3:59 pm

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  I signed up for the site: desertcopywriter.com and have a receipt: [redacted] Later, I changed my mind and wanted to use sitesthatserve.com and was told that all I needed to do was list sitesthatserve as my primary site. I can sent email from sitesthatserve and It DOES get forwarded to my gmail account, but when I try to set it up, WordPress tell me I have NO sites. Then when I try to USE sitesthatserve.com, WordPress tells me there’s a site by that name already mapped to WordPress and I can’t use that domain name. I don’t know what I didn’t do and I don’t know what I DID do that was wrong. I sure need some help!

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  donutatwork · Member · Jan 26, 2021 at 4:38 pm

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  See if there is a typo error somewhere. Unlist sitesthatserve from your primary site. Then use sitesthatserve again. See if it works.

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  staff-mckluskey · Staff · Jan 27, 2021 at 8:27 am

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  Hi @westtexascopywriter,

  It looks like you have two different accounts, and you are logged into the incorrect one.
  You will want to log out and log back in using a different email address (the one where the receipts from WordPress.com were sent).

  If you don’t remember the credentials, use the transaction ID you posted here (we redacted it), and fill out the Account Recovery form from here:

  https://wordpress.com/support/account-recovery/.

  Please do not post any of those details here, as these are public forums.